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Why the name Chester Toolworks?
Chester New Hampshire is a small town with a long toolmaking
heritage. The prolific John Sleeper of Chester worked making
wooden hand planes locally from 1814-1825 after moving from
Newburyport Massachusetts. The various Underhill tool companies
also got their start here during the early 1800s making chisels,
axes, froes, cutlery, plane irons, and other edge tools. Many of
the attributions for their tools made in Auburn and Manchester
ignore the fact that much of both towns were part of Chester
during the time they worked. With such a town toolmaking
history, I wanted to honor the place I live.
How do I place a custom order?
You can email me and attach a sketch or alternately just
describe what you want. With the possible exception of using a
custom wood on a standard product, we will normally need to
email and converse several times so that we can reach full
agreement on your needs and settle on a price. If you want to
order a custom product, please include your day and evening
phone number in your email. Please note that all custom orders
are sold on a prepaid basis. I do not give estimated prices. You
will get a FIRM price which won't change unless you
change the requirements while the work is in progress.
Why isn't your phone number listed on the website?
I make tools on a part time basis. I also have a full time
job, which I enjoy. I'm not available by phone during the day
and during the evenings I'm either making things, relaxing, or
sleeping. If your email includes your phone number, I'll be
happy to call you at my expense. If purchasing from me without
having my phone number makes you uncomfortable, check out the
How to Buy page and contact one of my dealers.
I would like further details about your tools, how do I get
it?
Since I'm not a computer geek and producing even this simple
a website was a stretch for me, I made it short and simple. I'll
be happy to answer any and all questions you have about my
products. Email me at
info@chestertoolworks.com and I'll get
back to you, usually within a day.
How do you ship your products?
I normally ship via US Postal Service Priority Mail Insured,
but other methods are available by special request. Fedex, and
UPS are readily available. Shipping is billed at cost. I don't
believe in inflated packaging charges so you'll never see one of those.
What is your privacy policy?
My privacy policy is very simple. All of
our communications are private. I will not sell, loan,
share, or give out ANY of your information including
email address to anyone at any time under any circumstances.
Period, finito, end of story.
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